Our policy outlines what type of information we collect, how we receive it, for what purpose and how we store it.
Personal information we collect from you, that is personally identifiable, includes your name, address, email address, and telephone number.
It also includes information on guest preferences including travel dates, numbers of travelers and numbers of rooms requested in the course of the transaction with an individual.
HOW YOU PROVIDE YOUR INFORMATION
By contacting us through this website through our online form or email
Through a third-party online service such as TripAdvisor or Google
MAKING A RESERVATION
When you make a reservation with us we collect the information that is necessary for us to identify you, contact you and process your booking with us.
We, Banff Avenue Bed and Breakfast, will not collect or use your information for any other purpose other than those identified above.
We will not share or sell your information to a third-party.
We will never use your information to market our lodging for future stays.
We will protect your personal information with appropriate safeguards.
We will only share information about you when (a) required by law or (b) required by situations that demand immediate action that are to your clear benefit (i.e., "emergencies").
You may view and use the Banff Avenue Bed and Breakfast website without disclosing any personal information. However, anonymous statistics about visits to the site and to individual pages may be tracked for the purposes of better understanding our potential clientele and continually improving our service to them. This tracking of statistics may involve the use of "cookie" technology.
Business records that contain your personal information are held for the period required for your stay on our computer system and in the Google Cloud service we subscribe to (Google Workspace). After the period expires, you may request that we delete your information and we will promptly do so.
If you have questions or concerns about our privacy practices or wish to make a request with regards to your personal information please contact us at email@example.com or in writing:
Banff Avenue Bed and Breakfast
PO Box 647